MM
Mbuzo M

1 reviews | Active since Dec 2016

05 Jan 2017, 16:08

problem porting out of fnb connect

<p>Why is it so difficult to port out of fnb connect yet so easy to port in ,the network is weak data,sms, even voice calls.After numerous attempts to port out I am still stuck with them I don't know what to do anymore the only thing I can think of is to send icasa an email to resolve this problem come on fnb I expected better from you.Sis what bad service</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jan 2017, 11:56
Official

Good day Mr. Mbuzo

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***