IK
Ingrid K

1 reviews | Active since Oct 2016

03 Jun 2019, 11:28

PROBLEM FINALLY SOLVED

I hope someone in a Senior position reads this. I must highly rate the services of Sizwe in Authorisations. After numerous attempts to solve my problem through various channels, he is the only person who was able to effectively assist me. Well done Sizwe - I am sure he will have a good suggestion, based on our interaction, for future training of Call Centre Staff.

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Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jun 2019, 13:09
Official
Good day Ingrid Kemp, 

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
 
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
***.
 
Regards

Hello Peter Complaints

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FNB (First National Bank)
FNB (First National Bank)'s reply04 Jun 2019, 13:09
Official
Good day Ingrid Kemp, 

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
 
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
***.
 
Regards

Hello Peter Complaints

***
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jun 2019, 13:09
Official
Good day Ingrid Kemp, 

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
 
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
***.
 
Regards

Hello Peter Complaints

***