Private Wealth, what a joke.

Private Wealth at FNB is really bad. I have been trying for 6 months to get a refund for a Kulula ticket, bought with my FNB credit card (apparently travel insurance is included). Thus has up until now been a fruitless experience. Every time the story hits a dead end with no one actually coming back to me. We had to revive it again and again and again. Still nothing. The Private Bankers themselves are also pretty useless. Maybe I should just go to Capitec. They seem intent on having my business. Anyway, here I sit at Menlyn Maine waiting for forex in a que that will probably not be helped before load shedding hits. Private Wealth lol, what a joke.