Private wealth credit card pathetic service

My private wealth credit card had *****ulent transactions made on the 12th of June..24 transactions in just minutes...my card was not lost or ******....I called in and blocked my card and accounts..and I have no access to my credit card account as it's totally blocked..but on the 19th of June 25 transactions went through the same blocked account...and mind you...my transactions that I actually swiped at a place or 2 didn't go through and this was before the ***** incident..because account blocked..but the 19th was with and extra amount that was not there on the 12th..so how could it be the same transactions clearing..so 24 transactions on the 12th and 25 transactions on the 19th... ***** line says that the merchant banked the money on the 19th and there's nothing I can do but wait for ***** department to get back to me..my transactions didn't clear but *****ulent transactions cleared with an extra amount...please make that make sense...the fnb secure chat is an absolute joke...you spk to someone and you get transferred from pillar to post and cut off.you go in complete circles and have to explain over and over to different departments and eventually they tell you to call the ***** line...you hold on for an hour and get cut off...over and over...when you eventually get hold of someone they transfer you or tell you it's the same transactions of the 12th that was cleared on the 19th....the amount of hours spent on calls with fnb is just crazy...I'm trying to understand if it's new transactions that were made or is it part of the12th...but nobody knows...and every person you speak to has a different story..and if it's the same transactions of the 12th..why does old amounts say pending still...25 more amounts went out on the 19th off the blocked account..on the 20th I spent half the day with a wonderful sue from fnb three rivers who tried her best to help me...but no luck. With my personal experience..I think it's time to reconsider who you bank with..absolutely disappointing.