1 reviews | Active since Nov 2015
Private Wealth Account. with no service
<p>I have now been batling for a week to get help.</p> <p>my private banker did nothing about my requests.</p> <p>I then asked for a new banker, after batling a few days to get him, now he does not help either.</p> <p>my requests are still un-answered and after the new guy telling me he will send me a mail with his contact details.</p> <p>I dont have contact details to get hold of him.<br />i did however get a email saying case closed.</p> <p>CAS- ********** -F3C1B5</p> <p>What was resolved ? as i still have the same issue !!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
Good day Mr. pmcHaffie
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. pmcHaffie
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***