RV
Riaan V

1 reviews | Active since Nov 2015

12 Feb 2017, 12:07

Private clients what a joke.

<p>Just want to say to Cedrick Khoza that you for the conversation on Wednesday. I ask you to assist me in getting an overdraft on my Private clients cheque account. You said that I will get an email in 5 minutes with all the information I requested.</p> <p>Well a week has passed no email. I will go to Standard bank tomorrow and I am sure that they will be happy to assist a FNB private client. They could maybe give me the similar account with the privaat service the i pay for.</p> <p> </p> <p>FNB private clients account what a joke, but let's see what I will be charged this month on my account.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Feb 2017, 08:49
Official

Good day Mr. Riaanvorster73

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***