RV
Riaan V

1 reviews | Active since Nov 2015

02 Mar 2017, 13:24

Private clients what a joke

<p>I have spoken to my so called private banker. Now 3 weeks later still no feedback come on. What is going on with FNB. I worked my way up in the bank to become a private clients account holder. And this is the level of service I get. </p> <p>I'm am closing my account today. If there are any bank that can help me with an acc please call me on ********** 413</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2017, 14:08
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)