1 reviews | Active since Feb 2017
Private clients Service or lack thereof!!
<p>Hi</p> <p> </p> <p>I needed to check cash deposit fees based on my account. When I tried calling my private banker it just rang and rang and kept saying that she wasn't available and I should leave her a message or wait for the first person to answer who could try and help.</p> <p> </p> <p>I pay a monthly fee which is not working for me based on cost vs serice.</p> <p> </p> <p>Why FNB why!!!! </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. Ref ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. Ref ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)