DN
Drikus N

1 reviews | Active since Oct 2009

04 Oct 2016, 11:46

Private clients poor responses

<p>FNB private clints promise to get back to you with a query in 1 business day. Still waiting.... its been 2</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2016, 14:29
Official

Good Day Mr Naude,

Thank you for taking my call earlier to acknowledge your complaint logged on hello peter. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***