LI
Lorenzo I

1 reviews | Active since Jul 2015

04 Jan 2016, 10:19

Private Clients - Home Loans - Se M0er

Private Clients se m0er!<br> <br> I am done with FNB. While you guys are reading and acknowledging this complaint- please also prepare to close all my accounts with FNB. Paying high fees for pathetic service it seems. <br> And believe me I am spreading the word from here. I have 3 other FNB Private Wealth clients im convincing as well to close off their accounts. <br> But I app**** for a Homeloan of R1 590 000.00. but you guys are only willing to grant me a loan of R1 200000.00? SA Home Loans offered me something better than that and yet I bank with you imbeciles. I would not apply for something that I know I cannot afford? How dumb do you think I am? I am a freaking professional and I work in the financial industry. The application has been sent back and forth to the creditors dept and guess what my OTP is running out of time. I sent all the documents you guys needed to prove to you I can afford the property but no, you can't grant me that one thing. So here it goes - stuff all your products and services you offer. Can rather take the home loan I have with you to SA homeloans, better rates and services. Don't contact me unless you have an offer that I can use.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jan 2016, 10:55
Official
Hello Lorenzo87,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 841768.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)