PRIVATE CLIENTS

SO much for a Private Banker. SHOCKING APPALLING PATHETIC USELESS SERVICE to say the least ! I have contacted my private Banker, so called Private Banker and NO response, no phone call, no email, no message, NOTHING from him and or her !!! Been with FNB for more than 30 years and PATHETIC NO SERVICE, Call me on ***as I want to take this further with TOP Management as staff are been paid to do nothing and give NO service back to their customers. I am appalued and disgusted with this NO service and NO care attitude and a Sorry will not be accepted. Absolutely SHOCKING. Then to wait over 5 minutes on the phone is even WORSE !I called Customer Suite which is 24 hours and you hold for more than 5 minutes with no feedback and no reply. USELESS !!!! I better get a response as I will be going to Hello Peter now to also post a complaint and Google Reviews as I am tired of begging and pleading for a service which I should get. PATHETIC FNB !!!! The private bankers name is Kutlwano Ramathlo