DG
Deon G

1 reviews | Active since Jul 2011

07 Dec 2016, 14:27

Private Clients

<p>I am attempting to downgrade my banking package from Private Clients to Platinium package.</p> <p> </p> <p>I have been unable to get hold of my Private Banker.</p> <p> </p> <p>Please can this be actioned asap!</p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Dec 2016, 15:28
Official

Good day Mr. deongr

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***