1 reviews | Active since Aug 2016
Private clients
<p>FNB are very quick and friendly to have your account upgraded to Private client status and in return get almost R 400 bank charges on a standard fee. When requested for my account to be downgraded again due to benefits not b,eing utilised in relation to the increased bank charges no one seems to respond on my request keeping in mind that the T's & C's make provision for account to be changed back as it was. </p>
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 996114
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 996114
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)