Private Client Victim-FNB is running a ****

I have been a client of FNB since 2009, I do not know why i remained loyal to them because over the years all i have experienced with them is bad service. I can write an entire novel describing how disappointed i am at this Bank. 4 years ago i was upgraded to their private client option, to this day i have never met my banker, never received a call from a banker nor received any service different from a client who has their gold card. I do not know how many times i asked them to cancel my premier card which has incurred interest all of these years after i asked them to cancel it. why upgrade my card and keep the old one active? 3 weeks ago, i called and asked them to cancel my Private Client Card and any other account i have with them. i was told someone was going to call back within 7 days to assist with the cancellation. to this day i have not received a call,sms nor an email from FNB, I suspect they will be debiting bank charges for September after i informed them months in advance that i have decided to move to another bank. lastly FNB has my profile as being under debt review, i called them numerous times to tell them this is not so, they have refused to update my profile with them. Yet they have accepted debit orders for my House and my Second Car that i bought. i dont know in what world this bank lives in where a person under debt review can buy a house and a car within two months in the same year. FNB can take me to court if they want but i am not aware of any money owed to them from my previous account, i cancelled that account and it was supposed to have been closed when i opened my PRIVATE CLIENT ACCOUNT. CAN SOMEONE FROM FNB PLEASE CANCEL MY PROFILE WITH THE BANK, I WANT NOTHING TO DO WITH YOUR BANK. When i bought my car, you were the only bank that declined, when i app**** for a credit card you were the only bank that declined, same as when i bought my house. why are other banks willing to assist while you dont. yet every month you debit over 400 fees for being a private client, i bet 90% of your private client card holders have never seen nor spoken to the so called banker. You are running a ****. I HAVE SPOKEN TO MY BANKER 7 TIMES WITH MY NEW BANK within 10 days of having my account opened with them, why have i not received this kind of service from FNB. I AM REALLY HURT AND DISAPPOINTED AFTER I USED TO TELL EVERYONE HOW AMAZING YOU GUYS ARE.