MB
Michael B

1 reviews | Active since Apr 2019

05 Sept 2019, 19:40

Private Client Treated Unfairly

I am so mad right now. One of my debits failed and it is still in arrears because of FNB's ********* behavior. I had exactly R3000 in my account for all my debits, Auto & General takes out R1200 for car insurance. Afrihost takes out R550 for Wireless internet, Virgin active takes out R161. The private client account fee is R400. I am left with R689. Discovery life insurance was suppose to debit R600 for my life policy before they could FNB DECIDES TO TAKE OUT R313 with this reference "FNB OB ***5" Causing my Discovery life insurance to fall into arrears. Now my Life Insurance isn't paid because of FNB's ********* behavior , So if anything happens to me my family won't get paid out. I am proud to say that tomorrow I will be opening a bank account with another well known South African Bank and I will be leaving First National Bank.

I want my R313 back now, FNB you had absolutely no right to take my money, there was enough funds in there for the discovery debit, I will be pressing charges and I will fight you tooth and nail for that R313. I am also going to the newspapers on Monday to tell my story and to warn people.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Sept 2019, 09:18
Official
Good Day Michael Bezuidenhout

Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.

Ref: ***

Regards,Hello Peter TeamTel number: ***