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geofflotriet G

1 reviews | Active since Oct 2016

27 Oct 2016, 16:50

PRIVATE CLIENT...STILL CAN'T GET THROUGH TO ANYONE...WHAT A WASTE OF TIME

<p>Absolutley shocking.</p> <p>i have been trying to change my daily transfer limit for the past 2 hours....app wont work....fnb online wont work...private banker doesnt answer her phone...and neither does anyone in the private banking suite.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Oct 2016, 09:09
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)