BD
Bel D

1 reviews | Active since Oct 2011

14 Jul 2016, 08:01

PRIVATE CLIENT SERVICE - BRUSH OFF

<p>Ive been trying to get a query resolved with my private client assistant B TAIT since 11 July 2016 whom ive emailed 3 times now regarding pending money for car hire services which is put on hold till the service is complete. Car hire company has been paid in full and hold on money must now be cancelled by FNB authorisation dept and I just seem to keep on getting brushed off without this matter getting resolved by FNB</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jul 2016, 09:00
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 962428.

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)