PD
Pieter D
1 reviews | Active since Jul 2011
02 Feb 2015, 12:52
Private Client Petro Card no good at Bakwena Toll
on 1 Feb 2015 I presented my new PC Petro card at Bakwena Toll gates - it was declined as \Invalid Card Type"My PC Credit card was also rejected with the same return message. Eventually I had to pay with my debit card which I fortunately had with me. <br> <br> I was seriously under the impression that my PC Petro and Credit Card should have been accepted??<br> <br> BTW"
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FNB (First National Bank)'s replyOfficial
02 Feb 2015, 13:04Hello pjd,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 615874.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 615874.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply02 Feb 2015, 13:04
Official
Hello pjd,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 615874.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 615874.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)