TN
Tharage N

1 reviews | Active since Jun 2012

19 Nov 2018, 13:25

Private client paying for bad service

Good day

Can you please align my credit card and cheque card. I want my credit card to be downgraded from private wealth to private client.

I have tried calling the call centre, app secure chat and cant get assisted.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Nov 2018, 14:12
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)