Private client not allowed into the slow lounge

On 26/08/2015 I was dropped off at the airport I went to collect my ticket as I was not aware of the time I was departing to PE, thus I was at the airport early.I arrived at the SAA ticket counter and was advised that my flight only boards at 09:20 so I checked my luggage in and decided to visit the slow lounge to have a cup of coffee and relax there before my flight.I went into the lounge and the receptionist took my fnb card and my boarding pass, she asked me if I was made aware of the terms and conditions which I said I was not.She then rudely informed me that I cannot access the lounge now and must return in an hour, this is ridiculous as I was never informed about this condition as I have visited the lounge quite frequently and I have sometimes been there quite early and have never been treated this way before.To top it off the lady was very rude and was not even polite.Is this the service Fnb gives their private clients, I then visited the bid vest lounge using my ABSA card and was allowed in.Dont be fooled by FNB they always have terms and conditions that they don't inform you about.