Private Client nightmare

I am absolutely apauled by the service I have received trim FNB over the past 2 months , I am a " private client" which at this stage carries absolutely no weight much less any form of special service infact I had less problems when I was a gold cheque account holder.

I made a simple request for funds to be transferred from one FNB account to another 2 months later it still hasn't been done

I have gone through endless verification checks ,phone calls ,meetings etc and I'm still no further forward.

I spoke to many different FNB employees and all of them gave me different explanations not to mention the fact that my " private banker" acts like he is doing me a favour and totally disregards me and my requests and instead of doing what I asked my account was blocked too so I don't have access to my own money and there is just no explanation.

This has affected my life in a huge way and if my complaint is not resolved I will have to choice but to take this further and seek outside assistance

I am at the end of my tether with this , and still nobody can tell me why I can't move my funds as I see fit.

This is beyond a joke!!!

I have lost all my faith in FNB