Private Client For What Reason

<p>I firstly have 2 problems, i have logged a query more than 2 months ago and it is still not resolved! Still no feedback! i'm not blaming the private banker personally but FNB as a whole as i think she was doing her best to get an answer but FNB being usless and all didn't help her much.</p> <p> </p> <p>Secondly i'm a private client and i app**** for a home loan and it is the most pathetic experince i have had. i'm a first time buyer and all the other banks have given me much more efficient service and have gotten back to me. i have to call every 2 minutes, i get promised that my calls will be returned and they never are! </p> <p> </p> <p>Think i need to take my private business somewhere to where i actually get treated as per the amount i am paying in monthly fees as well as all the interest you proberbly get from my salary being deposited into my account! Use to be a FNB Ambassador but no more!</p>