AL
Armand L

1 reviews | Active since Jun 2016

15 Jun 2016, 18:38

Private Client feedback - Young Professional

<p>I am really disappointed to have found out some of my colleagues have been approached by their respective banks and was offered Young Professional Private Bank accounts. In the meantime we have also been approached by two other BIG private banks, which offer very attractive accounts with an abundance of benefits.</p> <p>As a young professional with a Master degree I have found that FNB does not cater to my needs at the moment and have not given me any assistance/advice during all my years as a loyal client. </p> <p>All that FNB offered me was overpriced service with hidden costs and tactics, even though I enquired various times about issues I have on my account. So please do tell me what can you offer me or should I take my business somewhere else where I will be VALUED as a YOUNG PROFESSIONAL.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jun 2016, 09:46
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 943283.

Regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: 087 ********** (option one)