1 reviews | Active since Feb 2017
Private Client Division - trying to close an account
<p>Since last year NOVEMBER, I have been trying to close an account with FNB ! They are NOT actioning this request & have put me through to MANY people - all giving me references numbers but yet not actioning the request. Private Client division is even WORSE - they don't answer their phones and keep me holding for 30 minutes at a TIME ! I'm SICK of this !</p>
Good day Ms. wendy-bartholomew
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. wendy-bartholomew
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***