PC
Pepler C
1 reviews | Active since Mar 2012
06 Feb 2015, 14:35
PRIVATE CLIENT BUT SPELLING ERROR ON NEW CARD...
This is CRAZY!<br> <br> How can someone spell my surname incorrectly while receiving all the documents etc. and I'm a private client paying a lot per month for these types of errors... and best of all my interest rate is ridiculous!!!<br> <br>
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Feb 2015, 14:48Hello Pepler1989,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 619516.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 619516.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply06 Feb 2015, 14:48
Official
Hello Pepler1989,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 619516.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 619516.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)