DM
Dumisa M

1 reviews | Active since Dec 2012

06 Sept 2020, 15:37

Private Client but no service

I requested settlement letters from FNB from the 1st September till today haven’t received anything. Every time I call they give me new timelines and escalate without any feedback. For a Private Client, their service is appalling. I’m so over it, jjust need to get these letters so I can move on. I’m tired of this sub par service.

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Replies (1)
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Dumisa M's update10 Sept 2020, 08:47
Reviewer Update
Good day

Yet another week with no resolution or feedback. I have sent multiple emails to your Private banker and copied the Divisional manager, yet I have received no resolution.

Please assist with closing my accounts, as I no longer want to bank with FNB.