RG
Raj G

1 reviews | Active since Aug 2015

21 Jun 2019, 17:07

Private Client banker is a "Useless thing" don't believe it.

I am a new private banking clients. I switch from Absa but I regret now. Absa Premium banking is far better than this. There is no such thing as private client. call centre just rings. Pathetic. Absa normal savings account get better service than so called private client. None sense. CCD is another disaster. To get delivery was a mission. They don't phone you to arrange delivery than keep sending you message that we were unable to speak to you. I am considering going back to Absa.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2019, 10:32
Official
 
Good Day, 
 
We would like to sincerely apologize for all the inconvenience caused. 
 
A complaint to the relevant department who will investigate and provide you with feedback has been re logged on your behalf for urgent assistance. (***). 
 
Kind Regards, 
Hello Peter Complaints Team 
***