Private Client, Am I really?

Item: FNB (First National Bank)
Rating: 1
Author: Khemal H

What a negative experience this weekend, my Private Banker should have all the info...

Do not feel like typing it again!

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

04 Sept 2017, 10:47

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

FNB (First National Bank)'s reply04 Sept 2017, 10:47

Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

Khemal H's updateReviewer Update

04 Sept 2017, 11:21

Daffnie, Thank you for the standard reply. I am awaiting a resolution to my challenges though, it's already close to 12pm and I've not had a call from anyone as yet. I do hope that this is because someone is working on sorting my concern. Khemal

Khemal H's update04 Sept 2017, 11:21

Reviewer Update