Private Client AGENTS never available

<p>I have been with FNB for the last 12 years. Lately the service has gone so bad that their premier banking call centre numbers are never answered and on the few days they would answer, your so called private banker will not be available. It is so frustrating, especially after hearing their advertising drive they have for premier banking. I think FNB has bitten more than they can chow and now the chickens are coming home to roast.</p> <p>Do not be in such a hurry to move as the experience is worse than calling a normal call centre, which I might add is the only option I believe is still working for me.</p>