1 reviews | Active since Dec 2016
Private Client Accounts no longer worth it - Shrunk to pointless
I have a private client account with FNB, I have considerable savings with FNB, I have a car with FNB, all my banking is done through FNB, I have a wacking load of eBucks BUT........when I want to use the slow lounge for a trip....I don't qualify because I haven't logged onto their online offering enough! What ? I'm sorry but this is the last straw in a service that has declined in its scope every year - new Customers AVOID.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)