1 reviews | Active since May 2011
Private Client account
<p>When over last month over from a cheque account to a private client account received my new card tried it out not working at certain retail stores phoned FNB two weeks ago they promised to send a new card as the old card was defective showing chip error , but to date still no card I am really disopointed in the product and the level of service I am getting from this bank i was beter off at ABSA as this FNB dont deliver to the customer please can FNB contact me as I would like to cancel ASAP </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)