VD
Varesh D

1 reviews | Active since Jun 2013

29 Nov 2017, 10:20

Private Banking without a Private Banker

I have sent several requests to my private banker with no response.

This has been over a very long period. I do not want anything to do with my current Private Banker, please assign another banker to me. As far as I am aware, there is no FNB platform for me to bring this to light.

Looking forward to your response.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Nov 2017, 11:07
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)