Private banking the worst experience

<p>3 months ago I upgraded to a private banking account the worst mistake..until today I have not received my cards through the worst courier service and branch sending me to branch still nothing I can't access my accounts or funds and the service is so appalling I cannot take it anymore I am left with no option but to switch banks.. for 3 months and counting no assistance from the private banker the branches nothing... advice to fnb customers private banking is nothing but a lie they deduct more than double in fees but nothing changes from their side.</p>