1 reviews | Active since Dec 2010
Private banking service - my ASS!!
<p>You downgrade a clients rating yet he has business with over R500 000 with you and pay monthly. Not a call not a discussion from personal banker. This is A JOKE. I WILL DEMAND a refund of banking fees since I have this service, close ALL my accounts and will even move car finance to another bank. If this is the way you treat customers go look for other customers to .... around. I will not tolerate this.</p>
Good Day Mr loots,
Thank you for taking my call earlier kindly be advised that I have logged a formal complaint for you, please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day Mr loots,
Thank you for taking my call earlier kindly be advised that I have logged a formal complaint for you, please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Still not resolved. Issue been open for days. Contact made by bank and promised feedback. The time they gave to which it would be resolved have past. FNB you are rubbing up the wrong customer in the wrong way.
Still not resolved. Issue been open for days. Contact made by bank and promised feedback. The time they gave to which it would be resolved have past. FNB you are rubbing up the wrong customer in the wrong way.