Private Banking service is appalling.

<p>I have been shunted around by my private banker for years. When I asked to be moved to a different banker then the service just got worse. </p> <p> </p> <p>On Wednesday I asked for a debit on my acc to be invetsigated as I do not know what the payment is for. My banker said she "sent an email to the rellevent dept". I heard nothing and so I asked her to follow up - no response. When I called her to tell her that I was unhappy then she simply said "if you are not happy with the service then why don't you find an alternative?!". </p> <p> </p> <p>Nicole Davids. Disgusting service. </p>