DK
Danny K

1 reviews | Active since Mar 2009

19 Jun 2015, 12:04

Private banking's \Go-to guy"is a ****"""

I signed up for FNB Private Banking three weeks ago, and since the beginning - the service has been nothing short of abysmal.<br> <br> My first private banker was *********** and didn't go the extra mile at all with a very simple request, and I complained and was reassigned a new private banker. This new private banker was assigned and then did not respond to me for a week, and then sheepishly & vaguely claimed that \computer problems"prevented him from contacting me for an entire week.<br> <br> After dealing with this new banker for a few days now"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jun 2015, 14:48
Official
Hello dannykopping,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 706012.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)