1 reviews | Active since Aug 2016
Private Banking Poor
<p>Changed to FNB on the 3-7-2016. Today is the 8-8-2016.</p> <p>My cheque card is not active , my debit orders and salary has not been changed as promised. </p> <p>Have not recieved my Petrocard or credit card. Havent recieved a single call from my private banker although i have left a secure message for him online. I cannot use this account but ive been charged a monthly fee. overdraft not active yet ive sent my documentation.</p> <p>Extremely poor service. </p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 986943
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 986943
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)