WR
Willem R
1 reviews | Active since Jul 2012
31 Mar 2015, 11:48
Private banking not interested in new busines
Several of my colleagues recommended FNB private after my troubles with bad service from Standard Bank private. <br> <br> So I proceeded to fill in a contact form on private banking portal only to get a sales call for a platinum cheque account. <br> <br> Subsequently I have filled in the form again and even sent an email to private banking and received absolutely no response.<br> <br> I guess FNB is not that interested in new customers. In contrast ABSA, Investec and Nedbank phoned me within an hour of making contact.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
31 Mar 2015, 12:40Hello willemvanriet,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 659008.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 659008.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Mar 2015, 12:40
Official
Hello willemvanriet,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 659008.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 659008.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
