WC
Werner C

1 reviews | Active since Nov 2011

04 Oct 2016, 12:20

Private Banking no response

<p>Requested information on money that went off my account. This was on the 27th. Up to now now one has contacted me. Logged a complaint via FNB web site, also no response. </p> <p> </p> <p>Private banking service not worth the extra money charged.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2016, 14:51
Official

Good Day Mr Classsen,

We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)