1 reviews | Active since Nov 2011
Private Banking - Never responds
I have made a simple request to order a new credit card using FNB online "Contact your private banker". They never come back to me. Extremely bad service from private banking and if they respond they will probably come up with some excuse as always. I have logged a complaint using the FNB online system. Still no response. Time for me to move to another bank.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)