Private Banking is worse than a Student card at FNB,Someone recommend a better bank PLEASE!

It takes alot to frustrate me, which FNB Private banking I must admit has managed to achieve. I have been calling the banking for the last 2 days to have money moved from my share account to my current account, what a nightmare. For starters, the so called personal bank is always unavailable, and when they try transferring me to another consultant, the phone just gets dropped. I eventually managed to get through to a consultant who had no clue of what she was talking about, after 45 Minutes of going back and forth, the girl had the audacity to say that I will put you through a banker who will be able to assist you . You can only imagine the frustration. FNB need to hire stuff that are competent, if this is the service Private banking offers, I wonder what service our poor aunties and Gogos who have ordinary accounts are getting. An hour in a call and a simple transfer was still not done.