Private Banking is Useless

I have requested twice for FNB to assign me to a different private banker. Hlamalani Thupana, is extremely slow with queries, don't be fooled by FNB's 'Private Banking' product there's nothing private or exclusive at all. After requesting a different private banker the first time, Hlamalani simply ignored the request, the second time around I did it in writing and was told by Hlamalani "Good Afternoon Riaan

Thank you for your email,

Please note that I have escalated your request to our Service Manager and she will the arrange Change of Banker urgently

I trust that the above is in order.

Kind Regards Hlamalani Thupana | Private Banker | FNB Private Clients"

So now, again, I hear nothing from FNB at all, from a private client, FNB you are honestly the worst, the fish rots from the head down it seems. *********** services managers=*********** staff.