BM
Bonnie M

1 reviews | Active since Oct 2017

08 Oct 2017, 21:18

Private Banking is BS

I moved from Nedbank to FNB after having a ****py experience with Nedbank and having friends who rave about FNB. All of the commercials and talk about Private Banking is a total ****. I thought this was the biggest perk of joining FNB so I could save time going in and out of the branch and my "private banker" does nothing and never responds to anything. It is useless and a **** to get people to sign up.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Oct 2017, 09:01
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)