TM
The M
1 reviews | Active since Oct 2019
01 Oct 2019, 07:56
Private banking is a joke. Don't even waste your time.
I have tried on numerous occasions to contact my private banker which has been changed 3 times in the past 9 months. Appalling service when I go into the bank (Walmer Park branch). I have moved over to ABSA Bank because I was paying nearly R500 for poor service and a so called "private banker" at FNB. Easily could of let by gones be by gones but now I have been struggling to close my account with FNB for the past week and they keep charging me interest for their mess up on not being able to close it. I have banked with Absa, standard bank and First national bank and by far FNB has been the most useless, unorganized and unfriendly bank I have ever experienced. I am happy to take my business somewhere else.
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Replies (1)FNB (First National Bank)'s replyOfficial
01 Oct 2019, 11:08Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply01 Oct 2019, 11:08
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
