Private Banking is a joke and a *******

Private Client Banking is a joke. You claim that this is a committed 24-hour, all-day, every-day relationship but these individuals are never available. These individuals also change without any notice or introduction, they don't even bother to introduce themselves to us as the appointed or dedicated banker because they clearly aren't that dedicated.

I've been a client of FNB for roughly 28 years and never have I received such bad service until becoming a private client which is absolutely absurd because you promise a 24 hour, all day service. In fact, I've had enough. Watch this space, soon to be ex-client!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

C. De Koker