JS
Juan S

1 reviews | Active since May 2016

09 Mar 2021, 09:24

Private Banking

I have been a private client with FNB for numerous years, and when I app**** for a home loan, their offer was, least to say, pathetic...with no follow up whether they can try and better their offer. Other banks did better their offers.

Needless to say, I am moving to Nedbank.

I tried contacting the so called "private client" contact number, but you get to a call centre with no one to address the matter at hand.

I sent an email to *** to put to pen my unhappiness about the service level, and that I want to close my accounts with FNB and what I need to do - no response has been received, just and email stating that the case has been resolved and closed.

Thanks FNB for this "wonderful" service

0
Replies (0)