1 reviews | Active since Mar 2014

17 Jul 2017, 10:05

private banking

<p>I requested FNB over four months already to cancel my premier banking. the private bankers were totally useless and to this point even. I asked on the phone, emails, walked to the bank but they cannot simply cancell this private banking option and give me a reasonable option. </p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2017, 10:37
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

's update02 Aug 2017, 12:36
Reviewer Update

I have responded to your letter, and no feedback still. I was charged twice for my monthly fees