1 reviews | Active since Mar 2009
Private banking
<p>Wow I am a private banker with FNB.</p> <p>I logged assistance to stop a debit order from being processed in future as the policy was cancelled and the money would not be required to go off the account</p> <p> </p> <p>A charge of R50.00 to aid in stopping a debit order</p> <p>Absolutely ridiculous</p> <p> </p> <p>Standard bank allows you to manage your debit orders with no charges or limits online</p> <p>FNB you cannot do anything online over R200.00 oh and lets not forget they will then charge you a R50.00 fee to assistance</p> <p> </p> <p>Pathetic this bank just gets worse the longer I am with FNB</p> <p>Private banking my ass - special treatment my ass</p> <p> </p> <p>Dealt with Mbali</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
