EE
Eben E

1 reviews | Active since Apr 2009

30 Aug 2016, 12:04

Private banking ****

<p>i tried to call my private banker a few times woth no avail, when I sigend up for Private banking I was promised all these benifits which I am yet to see, I was showed away at the slow lounge because I do t qualify after I was told this was one of my perks, so what is this account status really for if I cannot even get into a slow lounge, your phone service is poor and you just create embarresment for customers</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Aug 2016, 12:34
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.

The reference number is ********** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)