MG
Morne G

1 reviews | Active since Jan 2017

25 Jan 2017, 16:16

Private Bankers Service

<p>So as a Private Banker and a dedicated allocated person for your banking needs you would think that an email you send more than a week ago would be answered or at least acknowledged. This is defnitely not the case with FNB Private Bankers - no they probably believe in no news is good news. Really dissatisfied.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jan 2017, 08:35
Official

Good day Mr. mornegoosen

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***